Effective date: 24 June 2026
Please read these Terms carefully. They contain important provisions that limit our liability, disclaim all warranties, require disputes to be resolved by binding individual arbitration, and waive your right to participate in class or collective actions. By installing, accessing or using Trefnus Training you agree to be bound by these Terms in full. If you do not agree, do not use the application.
The Application is an offline-first record-keeping tool that helps you organise employee training and certification information. Your Data is stored locally in the browser storage of your Device. The Application is not a system of record for legal, regulatory, health and safety, or employment compliance, and it does not provide professional advice of any kind. See our Disclaimer.
A small amount of information leaves your Device solely to operate the licence and sign-in system (see Section 7 and our Privacy Policy). All substantive training data remains on your Device.
By creating a password during first-time setup, ticking the acceptance boxes presented to you, or otherwise accessing or using the Application, you confirm that: (a) you have read, understood and agree to these Terms, the Acceptable Use Policy, the Privacy Policy, the Cookie & Local Storage Policy and the Refund & Cancellation Policy; (b) you are at least 18 years old and have the legal capacity to enter into a binding contract; and (c) where you use the Application on behalf of an organisation, you have authority to bind that organisation, in which case "you" refers to that organisation.
Subject to your continuous compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Application for your internal training-administration purposes.
You must not, and must not permit any third party to:
Your Licence permits activation on a limited number of Devices (currently up to five (5) Devices per licensed account). We may register a non-identifying device identifier for each activation to enforce this limit. We reserve the right to change the device limit at any time. If you reach the limit, you must contact support@trefnus.co.uk to free a slot; we are under no obligation to expand your limit.
Access requires (a) sign-in via an email "magic link" used to verify your Licence, and (b) a local password that you set on each Device. You are solely responsible for safeguarding your email account, your magic links, and your local password, and for all activity that occurs under your account or on your Device. We are not responsible for any loss arising from unauthorised use of your account, lost passwords, or your failure to keep credentials secure. We do not store your local password and cannot recover or reset it; if it is lost you may lose access to data on that Device.
You retain all rights in Your Data. You are solely responsible for the accuracy, legality, quality and lawful basis of Your Data, including any personal data of your employees or third parties that you enter into the Application. You represent and warrant that you have all necessary rights, consents and lawful bases to process such data and that doing so via the Application complies with all applicable data-protection and employment laws. You agree to indemnify us in respect of any breach of this Section (see Section 15).
Because the Application stores Your Data locally on your Device, we do not have access to it and cannot retrieve, restore, export or delete it on your behalf.
You are solely responsible for backing up Your Data. Your Data is stored in browser storage on your Device, which can be cleared by you, by your browser, by your operating system, by other software, or by device failure, loss, theft, reset or uninstallation. We do not maintain copies and cannot recover lost data.
To the maximum extent permitted by law, we disclaim all liability for any loss, corruption, deletion or inaccessibility of Your Data, however caused. The Application provides optional backup and export features as a convenience only; you are responsible for using them, for storing backups securely, and for verifying that backups are complete and restorable.
Use of the Application may require payment of a licence fee. All fees are stated exclusive of taxes unless otherwise indicated, and you are responsible for all applicable taxes. Except as expressly set out in our Refund & Cancellation Policy or as required by law, all fees are non-refundable. We may change our prices at any time; price changes do not affect a licence term already paid for.
The Application periodically verifies your Licence and device registration through our licensing service. You consent to this verification and to the limited transmission of data necessary to perform it (your account identifier, a device identifier and a device label), as described in the Privacy Policy. We may suspend, revoke or limit access where verification fails, where a Licence is invalid, expired, revoked, shared or used in breach of these Terms, or where the device limit is exceeded.
The Application and all intellectual property rights in it (including software, design, text, graphics, logos, the "Trefnus" name and all related materials) are and remain our exclusive property and that of our licensors. Except for the limited Licence expressly granted, no rights are granted to you. All rights not expressly granted are reserved.
The Application relies on third-party services and components, including a cloud authentication and licensing provider and a content-delivery network for software libraries. Your use of those services may be subject to their own terms. We do not control and are not responsible or liable for any third-party service, including its availability, security, performance, or any act or omission of the third party. Your sole and exclusive remedy in respect of a third-party service is against that third party.
THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT.
We do not warrant that the Application will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, that defects will be corrected, that it will meet your requirements, or that results obtained from it will be accurate or reliable. No advice or information obtained from us creates any warranty not expressly stated here. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; in that case such warranties are limited to the minimum period and extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, ANTICIPATED SAVINGS, OR LOSS, CORRUPTION OR INACCESSIBILITY OF DATA, ARISING OUT OF OR RELATED TO THE APPLICATION OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE APPLICATION OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID TO US FOR THE APPLICATION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED POUNDS STERLING (£100).
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Where liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law. The limitations in this Section apply even if a remedy fails of its essential purpose and reflect a reasonable allocation of risk.
You agree to defend, indemnify and hold harmless the Provider and its officers, directors, employees, contractors, agents and licensors from and against any and all claims, demands, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Application; (b) Your Data and your processing of any personal data, including any breach of data-protection or employment law; (c) your breach of these Terms or any applicable law; or (d) your infringement of any third-party right.
These Terms apply for as long as you use the Application. We may suspend or terminate your Licence and access at any time, with or without notice, at our sole discretion, including for any breach of these Terms or where verification fails. Upon termination, the Licence ends immediately and you must cease all use and delete the Application. Sections that by their nature should survive (including Sections 7, 8, 11, 13, 14, 15, 18, 19 and 20–25) survive termination. Termination does not entitle you to any refund except as required by law or our Refund & Cancellation Policy.
We may modify these Terms at any time. Where changes are material we will take reasonable steps to notify you. The "Effective date" above indicates when the Terms were last revised. Your continued use of the Application after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Application.
Please read this Section carefully — it affects your legal rights.
Except as set out below, any dispute, controversy or claim arising out of or relating to the Application or these Terms, including their existence, validity, interpretation, performance, breach or termination, shall be resolved by final and binding arbitration on an individual basis rather than in court. The arbitration shall be conducted by a single arbitrator, administered under the rules of a recognised arbitral body in the seat of arbitration (London, United Kingdom, unless mandatory local law requires otherwise), and conducted in English.
Exceptions: Either party may (a) bring an individual claim in a small-claims court of competent jurisdiction, and (b) seek injunctive or equitable relief in court to protect its intellectual property or confidential information. To the extent arbitration is unavailable or unenforceable in your jurisdiction, the courts identified in Section 18 of the Disclaimer (Governing Law) shall have exclusive jurisdiction, subject to any non-waivable right you have to bring proceedings in your local courts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim shall be severed and brought in court, while all other claims remain in arbitration.
If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions shall continue in full force and effect.
These Terms, together with the policies referenced in them, constitute the entire agreement between you and us regarding the Application and supersede all prior or contemporaneous understandings, communications and agreements, whether oral or written, on that subject.
No failure or delay by us in exercising any right or remedy shall operate as a waiver of it, and no single or partial exercise shall preclude any further exercise. A waiver is effective only if in writing and signed by us, and only in the specific instance and for the specific purpose given.
You may not assign or transfer these Terms or your Licence, in whole or in part, without our prior written consent; any attempt to do so is void. We may assign or transfer these Terms freely, including in connection with a merger, acquisition, reorganisation or sale of assets.
We will not be liable or in breach for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action, labour disputes, power or internet failures, failures of third-party services or telecommunications, or cyber-attacks.
Questions about these Terms may be sent to:
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